Introduction

Harris AI Documentation

Welcome to the official documentation for the Harris AI Web Assistant. This guide provides comprehensive information about implementing, using, and monitoring your AI assistant.

What is the Harris AI Web Assistant?

The Harris AI Web Assistant is a powerful, AI-powered chatbot designed to enhance your website's customer experience by providing instant, accurate information about Harris's products and services. Positioned conveniently at the bottom right of your website, this assistant leverages state-of-the-art OpenAI models to deliver helpful responses to customer inquiries.

Key Features

  • Instant Product Information: Provides immediate answers about Harris's products
  • Technical Specifications: Delivers accurate details on materials, dimensions, and customization options
  • Industry Applications: Helps customers understand which products are best for their specific industry needs
  • 24/7 Availability: Assists customers even outside of business hours
  • Customized Branding: Seamlessly matches your Harris website design with customizable appearance

Documentation Sections

This documentation is organized into two main sections:

AI Web Assistant

Learn everything about the AI assistant itself, including:

  • Detailed overview and capabilities

Observability Platform

Discover how to monitor and optimize your assistant's performance:

  • Platform access instructions
  • Dashboard usage and metrics
  • Conversation analysis with traces and sessions
  • Performance evaluation with observations and scores

Getting Started

To get started with the Harris AI Web Assistant:

  1. Review the AI Assistant Overview to understand its capabilities
  2. Learn how to Access the Observability Platform to monitor performance

Need Help?

If you need additional assistance with your Harris AI Web Assistant, please contact the OuterBox AI support team.